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• Soft and Hard Power in Software Governance (Nov 13, 2018)

  

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• A Gardener's Approach to Growing an API Culture (Oct 31, 2018)

  My work on pragmatic software governance has evolved. It started with a focus scaling good API design across a modern enterprise company. Increasingly, I'm interested in how culture impacts technology adoption. Why are do some approaches become deeply embedded within an org, while others disappear after a hot minute?

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• Adding SSL to WebAPI.events (Aug 13, 2018)

  

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• Rethinking NPS for API Quality (Jul 10, 2018)

  Previously, I shared my team’s 2017 blueprint for API Governance. A component was measuring API quality using a “management tool” called Net Promoter Score, or NPS. While NPS is usually used to quantify customer loyalty, I had hoped to repurpose it. As I explained in my previous work, NPS shortcutted much of the hand-wringing and tedious defense of any methodology we derived ourselves; when measuring “quality of experience”, NPS was already lingua franca among leadership.

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• Facebook, Regulation, and Who Controls the Kitchen Sink (Mar 26, 2018)

• The Role of Product Management in API Design (Mar 12, 2018)

• RIP John Perry Barlow (Feb 8, 2018)

• Three Ways Conways Law Affects API Governance (Dec 7, 2017)

• Making IT Culture Change Work (Oct 26, 2017)

• API Governance for IT Culture Change (Oct 3, 2017)

• Logan, Westerns, and a Civilized Internet (Jul 12, 2017)

• underconstruction.gif (Jul 4, 2017)

• Searching for Systematic Solutions (Apr 13, 2017)

• Empathy for All (Dec 27, 2016)

• Toward a More Perfect Union (Dec 3, 2016)

• Planting One's Feet (Nov 17, 2016)

• Ex Machina (Oct 12, 2016)

• What if Developers Aren't Meant to Do API Design? (Sep 6, 2016)

• Hiring Blind (Aug 2, 2016)

• Codified Cultural Bias (Aug 1, 2016)

• Consistency AND Cohesion (Jun 2, 2016)

• Advice for Software Developers (May 25, 2016)

• We're all Kin (May 24, 2016)

• A Microservice Primer (Feb 8, 2016)

• On API Product (Sep 22, 2015)

• Tomorrowland is Necessary (Jun 9, 2015)

• APIs will be Invisible (May 19, 2015)

• The Favela vs the Planned Community (May 12, 2015)

• How APIs Drive Business Innovation (Apr 20, 2015)

• Safe Cultures for Sharing Failures (Mar 30, 2015)

• Under the Skin (2014) (Mar 23, 2015)

• The Traveling Salesman (2012) (Mar 17, 2015)

• Chappie (2015) (Mar 7, 2015)

• Coherence (2014) (Mar 4, 2015)

• Robocop (2014) (Mar 4, 2015)

• Jupiter Ascending (2015) (Feb 19, 2015)

• The Zero Theorem (2014) (Feb 18, 2015)

• The Congress (2014) (Feb 2, 2015)

• Storytelling and the Developer's Need to Communicate (Jan 8, 2015)

• The API Economy and the Amen Break (Nov 4, 2014)

• Technical Literacy for All (Oct 29, 2014)

• My Daughter's Balloon Stand (Aug 25, 2014)

• Detroit and Hypermedia (Aug 11, 2014)

• Cooling on the Connected Car (Jun 30, 2014)

• NFL and the IoT (Jun 16, 2014)

• APIs on the Edge (May 31, 2014)

• APIs and Better Dev Cultures (May 21, 2014)

• Conferences and the Magic Circle (May 20, 2014)

• On Amsterdam & APIs (Apr 2, 2014)

• On Content (Mar 24, 2014)

• Spike Jonze's Her (2013) (Mar 3, 2014)

• Hiring Beyond Keywords (Mar 1, 2014)

• Recruiter Problems (Feb 24, 2014)

• The Fandemonium that Binds (Jan 31, 2014)

• Happiness Aggro (Jan 29, 2014)

• Resolve to Systems, Not Goals (Jan 23, 2014)

• Too Old to Techno? (Jan 14, 2014)

• The Roar Proceeds a Fall (Dec 16, 2013)

• Mobile is Dead (Dec 12, 2013)

• Designing Interfaces When There Are None (Dec 11, 2013)

• Less Analyzing, More Synthesizing (Dec 1, 2013)

• WE Make Stuff (Nov 7, 2013)

• Rethinking Retail (Nov 7, 2013)

• Looking Good, Working Fine (Nov 6, 2013)

• Comic Interlude (Sep 30, 2013)

• Facebook Likes for Fun and Profit (Sep 5, 2013)

• My Google Interview (Aug 31, 2013)

• Exploring the Hollywood Model (Aug 2, 2013)

• the anyScreen Project (Aug 1, 2013)

• The Malleable, Overnight, Digitally Abundant Future (Jul 2, 2013)

• Blood, Bridges, and Ice Cream (Jul 1, 2013)

• Not All Who Wander Are Lost (Jun 21, 2013)

• Lament of the Lone Coder (Jun 7, 2013)

• Weaned on Wired Magazine (Jun 2, 2013)

• On Technical Debt (Jun 1, 2013)

• Scrolling is a Hack (May 31, 2013)

• The Web is just an APP (May 26, 2013)

• Laptop Battles (May 22, 2013)

• Dispersed Equals Dialogue (May 17, 2013)

• Triage (May 1, 2013)

• Networked Tribes, Super-Empowerment, and Resilient Systems (Apr 22, 2013)

• On DevOps (Mar 23, 2013)

• So I Am Making an App (Feb 27, 2013)

• Gamification verses Games (Feb 25, 2013)

• The Bad Kind of Status Update (Feb 21, 2013)

• Intro to Gamification (Feb 4, 2013)

• Document First, Again (Jan 9, 2013)